Terms & Conditions

SERVICES FROM PALAZO JEWELLERY

  1. Lifetime services of Polishing & Cleaning of Jewellery bought from Palazo Jewellery
  2. Lifetime Guarantee for Fixing of Diamond free of charge, (If diamond  is lost Customer need to pay nominal charges of diamond)
  3. Lifetime Free service for sizing of Rings (Additional Gold Charges will be applied)
  4. Lifetime Maintaince & checking of Diamonds Free forever.
  5. Recommended after Every 6 months to check setting of Diamonds.

EXCHANGE & REFUND POLICY OF PALAZO JEWELLERY

  1. 100% Refund if Item is returned within Seven Days from date of Invoice, unworn & untag along with Original Invoice & packing material.
  2. 100% Exchange of item within a period of 1 year on Invoice Value if item it’s not damaged or altered.
  3. 25% Reduction on Invoice value if item exchanged after 1 to maximum of 2 Years.

MANUFACTURING CAUSES

  1. 100% Refund within 30 days in case of Manufacturing Fault (Condition Apply)
  2. 100 % Exchange within 30 days in case of Manufacturing Fault which was intimated to us after purchase of Jewellery within 7 days.
  3. We appreciate your business with our company.
  4. Palazo Jewellery holds all rights in case of any dispute to make a final decision.